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Utah EVS Phone Number: Contact & Apply for Your Medical Card

The Utah EVS (Electronic Verification System) phone number is 801-538-6504. For renewal help, call 801-615-2188. You can also contact the Utah Department of Health and Human Services at 385-289-1800 for general medical cannabis questions.

Last updated Sep 24, 2026 · Published by Beehive Farmacy - 2 Locations · Citation License 1.0

Utah EVS Phone Number: Who to Call for Help

If you need to reach the Utah Electronic Verification System (EVS) directly, call 801-538-6504. This line handles questions about your medical cannabis card application, renewal, and portal access.

  1. Call the main EVS line – Dial 801-538-6504 during business hours (Mon–Fri, 8 AM–5 PM). Have your Utah ID or Social Security number ready.
  2. For renewal-specific issues – Use 801-615-2188 if you're having trouble with your renewal application or payment.
  3. For general medical cannabis questions – Call 385-289-1800 to speak with the Center for Medical Cannabis at the Utah Department of Health and Human Services.
  4. Visit in person – If you're in the Salt Lake area, our team at Beehive Farmacy (1991 S 3600 W, Salt Lake City, UT 84104) can help you navigate the EVS process. We're open Mon–Sat 10 AM–8 PM, Sun 11 AM–6 PM.
Beehive Farmacy - 2 Locations 1991 S 3600 W, Salt Lake City, UT 84104 385-212-0088 Mon–Sat 10 AM–8 PM · Sun 11 AM–6 PM Open in Google Maps

Getting a Utah Medical Cannabis Card: Steps and Requirements

To get your Utah medical cannabis card, you must be a Utah resident with a qualifying condition and have a recommendation from a Qualified Medical Provider (QMP). Here's the process:

  1. Meet with a QMP – Schedule an appointment with a doctor who is registered with the state to recommend medical cannabis. They'll evaluate your condition and, if appropriate, enter a recommendation into the EVS.
  2. Create a Utah ID account – Go to the Utah ID website and create an account. This is your login for the EVS portal.
  3. Complete the EVS application – Log in to the EVS, fill out the patient application, and pay the fee (varies; typically $15–$25 for a one-year card).
  4. Receive your card – Once approved, you'll get a digital card that you can use at any Utah medical cannabis pharmacy, including Beehive Farmacy.

If you need help finding a QMP or understanding the requirements, our pharmacists can guide you. We offer consultations for first-time patients at our [[get-med-card|Salt Lake City medical card]] location.

How to Access the Utah EVS: Login, Registration, and Steps

The Utah EVS is an online portal where you apply for and manage your medical cannabis card. Here's how to access it:

  1. Register with the state – You need a Utah ID account first. Visit the Utah ID website and sign up with your name, date of birth, and Social Security number.
  2. Find the EVS portal – Go to the Utah Department of Health and Human Services website and look for the Electronic Verification System link. It's usually under 'Medical Cannabis' or 'Patients'.
  3. Log in – Use your Utah ID credentials to sign in. If you forget your password, use the 'Forgot Password' link.
  4. Complete your application – Fill out the patient application, upload any required documents, and pay the fee.
  5. Check your status – You can log back in anytime to see if your card has been approved.

If you run into issues, call the EVS help line at 801-538-6504. For a walkthrough of the entire process, see our [[utah-evs-renewal-phone-number|EVS renewal phone number]] page.

Utah EVS Privacy and Legal Questions: What's on Record?

Having a Utah medical cannabis card means your information is stored in the state's EVS database. This is confidential, but there are legal considerations to understand.

Can a cop see if you have a medical card? Yes, law enforcement can access the EVS during a traffic stop or investigation. They can see that you have a valid card, but not your medical history. However, they cannot ask you about your citizenship status in most cases; that's not related to a cannabis card.

Can I own a gun in Utah if I have a medical card? Federal law prohibits firearm possession for any unlawful user of a controlled substance, and cannabis is still federally illegal. So, while Utah state law doesn't explicitly ban it, you may face issues with background checks. Consult a lawyer for your situation.

What jobs can you not get? Some employers, especially federal or those requiring security clearances, may not hire medical cannabis patients. Also, if your job involves operating heavy machinery, you may be restricted. It's best to check with your employer.

What are the negatives? You lose the ability to pass a standard drug test, and you may face stigma. But for many, the benefits outweigh these concerns. Learn more about [[what-rights-do-you-lose-with-a-med-card|what rights you lose with a med card]].

United States Secretary of Health and Human Services

The United States Secretary of Health and Human Services leads the federal department responsible for protecting public health and overseeing programs like Medicare and Medicaid. This cabinet-level position advises the president on health matters and shapes national health policy. The secretary is appointed by the president and confirmed by the Senate, with a salary set at the highest executive level. Robert F. Kennedy Jr. currently holds this role. While the secretary doesn't directly manage state-level medical cannabis programs like Utah's EVS, federal health policies and drug scheduling decisions can influence how states implement their own systems. Understanding this structure helps you see where the EVS fits within the broader health landscape.

Directions to our Utah medical cannabis pharmacy from Hoberman Arch

Start at Hoberman Arch and head to Beehive Farmacy - 2 Locations at 1991 S 3600 W, Salt Lake City, UT 84104.

Renewing Your Utah Medical Cannabis Card: Cost and Process

Renewal is done online through the EVS. You don't need a new QMP visit if your condition hasn't changed, but you must log in and pay the renewal fee.

FactorWhy It MattersTypical Range
State renewal feePaid through the EVS portal$15–$25 per year
QMP visit (if needed)Only if your condition changed or your provider requires a check-in$50–$200, varies
Processing timeUsually a few business days1–5 days

You must renew every year. If your card expires, you'll need to start the application process again. For a detailed guide, see [[how-to-renew-utah-medical-card|how to renew your Utah medical card]].

Out-of-State Medical Cards in Utah: What You Need to Know

Utah does not accept out-of-state medical cannabis cards. If you're visiting from another state, you cannot use your card at Utah pharmacies. However, you can apply for a temporary patient card if you have a qualifying condition and a valid recommendation from your home state.

A good fit if…

  • You're a Utah resident or planning to stay for more than 30 days.
  • You have a qualifying condition and can get a QMP recommendation.

Consider another option if…

  • You're just visiting for a short time and don't want to go through the application process.
  • Your home state doesn't have a medical cannabis program.

For more details, read about [[can-i-use-my-utah-medical-card-in-another-state|using your Utah card elsewhere]].

Utah EVS Help and Related Resources

If you need more help beyond the EVS phone number, here are additional resources:

  1. EVS medical card application – Go to the Utah DHHS website and click on 'Medical Cannabis' to start your application.
  2. EVS sign in online – Use your Utah ID account to log in. If you have trouble, call 801-538-6504.
  3. Dragonfly Wellness – Another Utah pharmacy that can help with your card; they have locations in Salt Lake City and can assist with the application process.
  4. Kindly MD phone number – A telehealth service that connects you with QMPs for evaluations; call their number listed on their website.
  5. EVS change address – Log in to the EVS and update your address in your profile. If you need help, call the EVS line.
  6. Dragonfly medical card – They offer in-house consultations for new patients.

For a complete list of Utah medical cannabis pharmacies, visit our [[utah-medical-cannabis-pharmacy-near-me-open-now|pharmacy near me]] page.

For details on services and visits, see the main page about utah medical cannabis pharmacy.

Sources

Also asked as

  • How do I contact Utah EVS?
  • What is the EVS phone number for Utah?
  • Utah medical cannabis card phone number

Frequently asked questions

Can I own a gun in Utah if I have a medical card?

Federal law prohibits firearm possession for anyone who uses a controlled substance, including cannabis, even if it's legal in your state. While Utah state law doesn't explicitly address this, background checks may flag your medical card. Consult a lawyer for your specific situation.

What disqualifies you from getting a med card?

You must be a Utah resident, have a qualifying condition, and get a recommendation from a QMP. If you don't have a qualifying condition or can't find a QMP to recommend, you won't qualify. Also, if you're not a resident, you can't get a full card.

What is the phone number for Medicaid eligibility in Utah?

For Medicaid eligibility, call the Utah Department of Health and Human Services at 1-866-435-7414. This is separate from the EVS medical cannabis program.

Can a cop see if you have a medical card?

Yes, law enforcement can access the EVS database during a traffic stop or investigation. They can see that you have a valid card, but not your medical records. They cannot ask about your citizenship status in most cases.

What jobs are diabetics not allowed to do?

There are no specific jobs that diabetics are universally banned from, but certain roles like commercial pilots or interstate truck drivers may have restrictions if you use insulin. This is unrelated to medical cannabis.